At Lunax Spa and Barbershop, we are dedicated to providing you with an exceptional and serene experience. To ensure the comfort and enjoyment of all our guests, we kindly request that you adhere to the following spa etiquette guidelines:

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1. Appointments:

Please arrive a few minutes before your scheduled appointment time. This will allow you to check in, change into appropriate attire, and start your treatment on time. Late arrivals may result in a shortened treatment to avoid inconveniencing other guests.

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2. Mobile Devices:

In consideration of the tranquil atmosphere, we kindly ask you to silence or turn off your mobile devices before entering the spa area. This will help create a peaceful environment for everyone to enjoy.

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3. Attire:

Comfortable attire will be provided for your spa treatments. You are welcome to disrobe to your level of comfort before the treatment and wear the robe provided. Our therapists are trained to ensure your privacy and modesty throughout your treatment.

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4. Communicate Your Preferences:

Your comfort is important to us. Feel free to communicate your preferences to our therapists – whether it's the pressure of a massage, the room temperature, or any concerns you may have. Your satisfaction is our goal.

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5. Health Conditions:

Prior to your treatment, kindly inform our staff of any health conditions, allergies, or injuries you may have. This information will help us customize your experience and select the most suitable treatments for you.

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6. Cancellation Policy:

We understand that plans can change. If you need to reschedule or cancel your appointment, we kindly request 24 hours' notice. Late cancellations or no-shows may incur a cancellation fee.

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7. Relaxation Areas:

Our relaxation areas are meant to be a peaceful haven for all guests. Please keep conversations at a low volume and be mindful of others seeking tranquility.

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8. Gratuities:

Gratuities are not included in our service prices. If you wish to show appreciation for exceptional service, you are welcome to leave a gratuity at your discretion.

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9. Personal Belongings:

Lockers are provided for your convenience to store personal belongings. However, we recommend leaving valuable items at home, as we cannot be responsible for lost or misplaced items.

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10. Children and Guests:

To maintain a serene environment, we kindly request that children under the age of 16 be accompanied by an adult. Additionally, if you'd like to bring a guest who is not receiving treatment, please inform us in advance.

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By adhering to these spa etiquette guidelines, you contribute to the tranquil and relaxing atmosphere that Lunax Spa and Barbershop aims to provide. We thank you for your cooperation and look forward to creating an unforgettable spa experience for you.

Embark on a journey of relaxation and rejuvenation. Your well-being is our priority at Lunax Spa and Barbershop.

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